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Help Desk Ticket Updates - New Functionality
Posted by: Lisa Levsen on Wednesday, July 29, 2009 - 03:04 PM PST
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As of July 30th, when a Help Desk Ticket is closed, the help desk requestee will receive an email notifying the requestee that the ticket is closed. The email will include the details of how the ticket was resolved. This will only occur for help desk tickets where the email address of the requestee is available to Modular Information Systems.
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| Help Desk Ticket Updates - New Functionality | Login/Create an account | 1 Comment |
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