Mar 10, 2010 - 02:25 PM  
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Welcome to the Modular Internet Helpdesk


Our Internet Helpdesk allows Modular customers and authorized employees to log help desk requests via the internet. Useful tips, end user documentation, and information are also present on this site. You may contact the Helpdesk by phone at 866.647.3757. Press extension 1 for the Helpdesk.

For details on all the ways to submit a helpdesk ticket please click here.

To visit our Modular Information Systems website, please goto www.modularinfosystems.com

To visit our Vintners Advantage website, please goto www.vintnersadvantage.com

  Modular Information Systems: 2010 Holidays
Posted by: Lisa Levsen on Thursday, December 31, 2009 - 12:59 PM PST
 
  Modular Information Systems
215 Reads





Our Help Desk will be closed on the following Holidays.
Presidents Day - Monday, February 15th, 2010
Memorial Day - Monday, May 31st , 2010
Independence Day - Monday, July 5th, 2010 (observed)
Labor Day - Monday, September 6th, 2010
Thanksgiving - Thursday, November 25th, 2010
Christmas - Friday, December 24th, 2010 (observed)
New Years Day - Friday, December 31st, 2010 (observed)

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  Bottlesoft: Bottlesoft Inc. Acquired by Modular Information Systems
Posted by: Lisa Levsen on Thursday, December 31, 2009 - 12:20 PM PST
 
  Bottlesoft Winery Software
175 Reads

Modular Information Systems, www.modularinfosystems.com, with an established track record in Winery Management Software innovation has acquired Bottlesoft, Inc. as of November 9th, 2009.

The recent agreement is part of Modular’s aggressive business strategy offering comprehensive and readily scalable software solutions to the competitive Wine and Spirits Industry.

Bottlesoft’s Premier Series has been providing Wine and Spirits producers with an affordable solution that integrates bottling, purchasing, order processing, sales analysis, inventory management, accounting, financial management, and more, into one easy-to-use package. Unlike expensive customized solutions, Bottlesoft has many industry-specific features already in place. The Bottlesoft Software operates using the IBM iSeries Power Server class hardware, well-known for its fault tolerance and high reliability capabilities.



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  Vintners Advantage: Really Cool Enhancements
Posted by: Lisa Levsen on Thursday, August 13, 2009 - 03:44 PM PST
 
  Vintners Advantage Winery Software
782 Reads

There are some pretty special enhancements In the 2009 Harvest Vintners Advantage Winery Operations Software Release. Please note the Grape Receipt Weigh Tag correction screen, where you do not have to cancel a weigh tag and re-enter it to make a correction. You can just enter the weigh tag number and make corrections. There is an audit trail for changes, so you just need to make sure the weigh tag is correct. Our software will do the rest!

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  Vintners Advantage: Vintners Advantage Harvest Release
Posted by: Lisa Levsen on Friday, July 31, 2009 - 01:02 PM PST
 
  Vintners Advantage Winery Software
923 Reads

The 2009 Vintners Advantage Pre-Harvest Software Release for the Winery Operations Module is now available. Details of the functionality included in this release is available in the Release Notes that maybe found in the Downloads section of the Help Desk Website under Winery Operations. If you would like to take this software release, please contact the Helpdesk at helpdesk@miscorp.com.

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  Help Desk Ticket Updates - New Functionality
Posted by: Lisa Levsen on Wednesday, July 29, 2009 - 03:04 PM PST
 
  Modular Information Systems
639 Reads

As of July 30th, when a Help Desk Ticket is closed, the help desk requestee will receive an email notifying the requestee that the ticket is closed. The email will include the details of how the ticket was resolved. This will only occur for help desk tickets where the email address of the requestee is available to Modular Information Systems.

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  Other Stories

· 2010 Holidays (Dec 31, 2009)
· Bottlesoft Inc. Acquired by Modular Information Systems (Dec 31, 2009)
· IBM U2 Databases sold to Rocket Software (Sep 18, 2009)
· Really Cool Enhancements (Aug 13, 2009)
· Vintners Advantage Harvest Release (Jul 31, 2009)
· Vintners Advantage Harvest Training (Jul 14, 2009)
· IBM Universe 10.3 Release (Mar 04, 2009)
· MultiValue User Groups (Jan 06, 2009)
· Contact Us (Jan 05, 2009)
· Wine & Spirits Industry News Update (Jan 05, 2009)

 

  Categories Menu

· All Categories
· Bottlesoft (Dec 31, 2009)
· Modular Information Systems (Dec 31, 2009)
· MultiValue (Sep 18, 2009)
· Vintners Advantage (Aug 13, 2009)
· Wine & Spirit Industry (Jan 05, 2009)

 

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